The Team Lead will provide overall leadership, management and strategic vision to the implementation of the ongoing Somalia RLA program that is now in its second year with prospect further extension to 2024. S/he will manage the program staff, resources and partnerships to ensure that the program meets its milestones on-time and within budget. The Team Lead will supervise program staff and ensure accountability to Mercy Corps’ policies and USAID rules and regulations. S/he will be the primary point of contact with USAID Somalia, ACDI/VOCA, relevant government entities, implementing organizations, local partners, and other stakeholders. He/She will report to the Mercy Corps Somalia Director of Programs (DOP) and coordinate closely with the ACDI/VOCA COP and teams for the larger regional award.Essential Responsibilities
Engage closely and continuously with USAID Somalia to co-create a strategic vision for the Somalia RLA that is both pragmatic and aspirational and will catalyze change towards a new way of working in Somalia that places the resilience imperative front and center.
Provide leadership and strategic vision in all aspects of program implementation, development and management. Ensure that program implementation is responsive to communities and partners, and aligned with Mercy Corps principles, values and strategic plan.
Maintain a strategic plan for the implementation of program activities, including finalizing activities, methods of operation, and means of monitoring and measuring for success.
Work closely with Mercy Corps implementing teams and partners to surface, model, and promote the replication of new ideas and promising practices, growing the evidence base on what works and what doesn’t for building resilience in protracted crises
Work closely with Mercy Corps Somalia senior management and program teams within and outside Baidoa to inspire an internal transformation within Mercy Corps Somalia from an organization that implements activities to one that inspires and influences other implementing agencies and donors to adopt new, more efficient and effective ways of working towards lasting solutions in protracted crises.PROGRAM MANAGEMENT
Oversee program start-up, management, and administration, including a detailed co-design process with USAID Somalia.
Ensure program implementation is on time, target and budget, using innovative systems to achieve and measure success.
Integrate community approaches, gender sensitivity and capacity building into all activities as appropriate. Certify all interventions adhere to Mercy Corps’ Gender Policy, Do No Harm principles, and beneficiary accountability standards.
Coordinate with procurement, logistics, security, administration, and human resources teams to ensure operational systems support field activities.
Fulfill Mercy Corps’ Program Management Minimum Standards based on the organization-wide guide.
Develop the capacity of the Somalia RLA team, deepen understanding of their roles and assist with career development.
Assist RLA team members with information, tools and resources to improve performance and reach objectives.
Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews.
Create and sustain a work environment of mutual respect where team members strive to achieve excellence.FINANCE AND COMPLIANCE MANAGEMENT
Ensure compliance with donor and Mercy Corps’ regulations.
Create and maintain systems to ensure effective and transparent use of financial resources for timely and informative reporting in line with program, donor and Mercy Corps’ needs.INFLUENCE AND REPRESENTATION
Work closely with USAID Somalia to develop and maintain a strategic learning, influence, and communication strategy, including a schedule for the regular production and release of written products, to include case studies, return on investment studies, and policy briefs.
Represent Mercy Corps at government, donor, NGO and other relevant events, in close coordination with the Mercy Corps Somalia Director of Programs and Country Director.
Coordinate activities with consortium partners, subgrantees, local government and other implementers, as well as with other Mercy Corps programs.SECURITY
Ensure compliance with security procedures and policies as determined by country leadership.
Proactively ensure that team members operate in a secure environment and are aware of policies.ORGANIZATIONAL LEARNING
As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.ACCOUNTABILITY TO BENEFICIARIES
Mercy Corps team members are expected to support all efforts toward accountability, specifically
to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Support country initiatives for human resources, including safeguarding and diversity, and talent development;
Collaborate with the country people team to promote staff access to high quality learning opportunities, with a special emphasis on national team member development;
Assist with the on-boarding of team members, ensuring they are set up for success and familiar with agency systems, procedures, and protocols.Risk Management
Engage and the country initiatives on risk management systems are in place;
Collaborate with country leadership to support preparedness and response to major disruptive events;
Engage with country teams on the internal audit process to track findings and ensure country team compliance with IA findings and recommendations;
Engage with country level Ethics and Assurance managers as well as the global Ethics and Assurance department to track and analyze trends and needs across countries;Supervisory ResponsibilityThe Team Lead will be overall responsible for supervising the Somalia RLA Team—anticipated to comprise a total of eight (8) staff all of whom will be based in Baidoa and Mogadishu. The number of other direct and indirect reports is to be determined.Accountability
Reports Directly To: Mercy Corps Somalia Director of Programs (DOP)
Works Directly With: Mercy Corps Somalia Program Managers, Mercy Corps’ Regional Resilience Hub, program teams in Baidoa and Mogadishu, finance and operations teams, HQ Technical Support Unit, and partner organizations. The Team lead will also liaise and coordinate with another USAID resilience program- The USAID RPM program managed by Mercy Corps.Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.Minimum Qualification & Transferable Skills
MA/S or equivalent experience in humanitarian assistance, international development, or related field.
Minimum of 5-7 years’ relevant experience, with strong preference for significant experience in Somalia.
Demonstrated understanding and considerable experience in the following:
Specific to Resilience:
Knowledgeable of USAID’s and global best practices for CLA approaches and tools; experience on USAID programs strongly preferred.
Demonstrated ability to establish and maintain relationships with colleagues, implementing partners, donors, local organizations, and partners.
Excellent written and verbal communication skills in English (required) and Somali (highly desirable).