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Public Information Assistant

Public Information Assistant

United Nations Human Settlements Programme
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Job Description


The Communications & Media Section is responsible for promoting UN-Habitat as a center of excellence and innovation, the thought leader and go-to in the context of the 2030 Agenda, New Urban Agenda (NUA) and UN-Habitat's Strategic Plan; to develop content for effective communication on priority trends in the NUA and urban development aspects of the Sustainable Development Goals, campaigns, launches, and events for wide variety of platforms and audiences; to develop policy on the coordination of corporate and project communications/events and to implement them and to develop and manage corporate branding, websites and exhibitions.

The focus of the position is to support the Communication to raise visibility about UN-Habitat and sustainable urbanization through dissemination of high quality material, social media and liaison with the media.

Under the supervision of the Chief of Communications, and within delegated authority, the Incumbent will be responsible for the following duties:


• Provides specialized assistance in the production and delivery of information communications products and services.

• Researches a broad scope of information sources, printed and electronic; compiles and presents information for use in the preparation and production of communications products/services for external audiences.

• Serves as an information focal point on UN-Habitat activities open to accredited press and coordinate media coverage of important events; compiles, produces and distributes to journalists basic information (e.g. The Media Alert) on the wide spectrum of UN-Habitat activities open to the press.

• Organizes and executes special events, coordinating with diverse partners and the media to highlight and publicize key events.

• Handles administrative coordination in support of special training and other programmes.

• Oversees the distribution of audio and video materials; ensures the good management of the video archives, and the proper safekeeping/preservation of historical audio/visual materials.

• Serves as the online marketing and promotion coordinator by overseeing the day-to-day marketing activities and ensures successful branding techniques

• Assists in the production and editing of video projects, radio programmes, or website projects.

• Participates in planning and execution of live broadcasts or recording of programmes.

• Assists in the electronic dissemination of programmes; prepares, maintains and updates web page, to include drafting and editing content; uploads files and maintains file structure.

• Identifies and prepares new material for inclusion in appropriate web pages.

• Assists in the production and editing of content for publication on social media platforms and dissemination online.

• Manages updates and further develops internal databases; update website; generates a variety of standard and non-standard statistical and other reports from various databases.

• Provides guidance and training to junior staff.

• Performs other duties as assigned.


High school diploma or equivalent.

Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Successful passing of the Administrative Support Assessment Test (ASAT) in English at the United Nations Headquarters (UNHQ), Economic Commission for Africa (ECA), Economic and Social Commission for Eastern Asia (ESCWA), United Nations Office at Geneva.


A minimum of Seven (7) years of progressively responsible experience in public communication, journalism including social media, international broadcasting, or related area is required.

Experience in managing and producing multi-media materials for a wide range of social media accounts is required.

Experience in developing and implementing social media campaigns is required.

Experience working in public communications in an international organization is desirable.

Experience in producing and disseminating information communications products and services including press releases and video materials is desirable.


English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required. Knowledge of another official United Nations language is an advantage.

NOTE: "fluency equals a rating of "fluent" in all four areas (read, write, speak, understand) and " Knowledge of" equals a rating of " confident" in two of the four areas.


Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.